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Frequently Asked Questions - General Information
Where does GDM come up with new ideas for features?
Where does GDM come up with new ideas for features?
Clients provide their ideas during professional meetings, phone calls, emails, or during company meetings. Many ideas happen while we listen to clients to find out about your research, and how you "wish" for new items.
Many new features are added to upcoming upgrades and updates for no cost, while others are a charge item when the new feature will only be used by a single person or group.
Microsoft Windows 10 Support ends on October 14, 2025
Microsoft Windows 10 Support ends on October 14, 2025
This means that effective October 14, 2025, GDM will no longer support ARM software on Windows 10 computers. For more information from Microsoft on this change, see: End of support for Windows 10 | Microsoft Windows
The word 'support' includes:
- Questions or problems with GDM programs on a Windows 10 computer.
- Attempting to send or receive any files (ARM, Word, Excel, PDF, etc) on a Windows 10 computer.
- Installing GDM software on a Windows 10 computer.
- Installing any software updates on a Windows 10 computer.
Windows 10 is 10 years old, so it cannot adequately support or protect modern computer hardware and software. GDM software uses Microsoft tools, and Microsoft only supports these tools when running on supported operating systems.
When upgrading from Windows 10 to 11, we recommend following the same steps for Migrating Studies and Settings to a New Computer. This ensures that your Favorites lists, report sets, editor views, etc. made within ARM are preserved through the upgrade process.
Microsoft Windows Vista 'End of Extended Support' was April 11, 2017
Microsoft Windows Vista 'End of Extended Support' was April 11, 2017
This means that effective April 11, 2017, GDM ended support for Windows Vista computers.
The word 'support' includes:
- Questions or problems with GDM programs on a Windows Vista computer.
- Attempting to send or receive any files (ARM, MS Office, PDF, etc) on a Vista computer.
- Installing GDM software on a Vista computer.
- Installing any software updates on a Vista computer.
Windows Vista is more than 10 years old, so it cannot adequately support or protect modern computer hardware and software. GDM software uses Microsoft tools, and Microsoft only supports these tools when running on supported operating systems.